Privacy Policy

Effective Date:
Last Updated: 20 October 2025

Welcome to Darjeeling Himalayan East. Your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or purchase our products.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, and shipping details provided during order or inquiry.
Non-Personal Information: Browser type, device details, IP address, and website usage data collected through cookies or analytics tools.

2. How We Use Your Information

We use your information to:

Process and deliver your orders.
Respond to your inquiries and provide customer support.
Send updates, offers, or newsletters (only if you opt-in).
Improve our website and services through analytics.

3. How We Protect Your Information

We use SSL encryption and secure hosting to protect your personal data. Your information is never sold, rented, or shared with third parties without your consent, except when required by law.

4. Cookies Policy

Our website uses cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, but some parts of the site may not function properly.

5. Third-Party Services

We may use trusted third-party platforms (like payment gateways or analytics tools) that have their own privacy policies. We recommend reviewing their policies for more details.

6. Your Rights

You have the right to:

Access, correct, or delete your personal data.
Opt out of promotional communications at any time.

To exercise these rights, please contact us using the details below.